Friday, February 28, 2020
Investigations of the risks and challenges with offshore outsourcing Research Paper
Investigations of the risks and challenges with offshore outsourcing - Research Paper Example IT companies outsource their programming process. Despite being cost-effective, developed countries faces some risks and challenges outsourcing their IT. These also include hidden costs incurred during the outsourcing process. These factors have hindered the attainment of the desired wage rate savings. At times, companies adopt this labour arbitrage play with little or no regard of the risks, challenges or hidden costs involved leading to later regrets. These include distance, vendor selection, confidentiality, chain management, reduced wage gap, competition, compliance risks among others. India has benefited most from IT offshoring due to its technically proficient manpower and large pool of English speaking people. Risks and challenges Challenges of distance and transition According to Gonzalez et al (2010), great distance poses a challenge in vendor selection. This force IT companies in developed countries to rely on consultants in the foreign country hence making the initial proc ess expensive. The long distance between the country of origin and the vendor leads to high travelling expenses. This is because the company management needs to make regular direct monitoring of the business process in the foreign country to ensure smooth operation and maintenance of quality standards. This leads to additional costs that threaten to wipe the anticipated savings. During the offshore outsourcing, transition has been found to be an expensive part of the business. Companies have to restructure their delivery pyramids in order to overcome the operational complications of offshore outsourcing. The need for restructuring gets some companies off guard. This leads to significant increase in project costs in ways that were not expected (Doh 2005). The importation of workers with foreign knowledge is necessary during the transition phase. These workers are usually imported from the mother country of the company making the offshore outsourcing. The imported workers are required to learn how applications work, create required documentation and query offshore staff. They smooth up the requirements process and reduce rework. Some of them are brought in as business analysts or project managers. However, this is not sustainable for long if at all the company has to cut down on labour costs. In some cases, the imported staff experience language and cultural barriers during their offshore business relationship. Communication difficulty makes it challenging for them to work with staff in the vendor country. This means that the workers of the vendor country may not be able to get all the directions they need for effective and quality operations (Herath and Kishore 2009). There have been concerns from some of the consumers concerning the technical support and levels customer care offered oversees workers due to language barrier. A serious damage to technical support and quality of customer care affects the market. Customers may loose confidence in the quality of pr oducts being offered to them. When the challenge of distance is compounded with language and cultural barriers, it makes it difficult for the onshore and offshore teams to function as a coherent team. It also leads to reduced effectiveness in task assignments, project delays and missed requirements (Falk and Wolfmayr 2008). According to Raisinghani et al (2008), the cumulative result of the challenges of distance and, language and
Wednesday, February 12, 2020
Political science final exam and 3 quizes Case Study
Political science final exam and 3 quizes - Case Study Example Woodrow Wilson was associated with teaching profession for earlier part of his career, and till the early days of his 30s, he had not achieved anything substantial and for this matter he at one time said that even at age of 31, I have achieved nothing, however he had the insight and vision to become one of the best in the field of public administration and he devoted his efforts and energies towards this field and profession that would become corner stone of public administration principles all over the world. 3.Based on the Woodrow Wilson case on pages 26-27, what similarity exists between former President Woodrow Wilson and current President Barack Obama as it relates to both menââ¬â¢s early writings and their stature in the field of academia? Were their writings prominently received? Both the leaders, the present President Barack Obama and the then president Woodrow Wilson were associated with the academic profession, made their way through continuous struggle and hard work rose up to the rank of being the guiders of the nation in longer run. Both had a similarity amongst them in the context of aiming to bring about change, while Woodrow Wilson resolved to bring about change via public administration and governance model, President Barack Obama followed the same pursuit without clearly naming the domain of public administration. Their affiliation to the field of academia enabled them advocating a point towards improvement in the present setup of governmental activities. Both the leaders found their writing as a foundation towards what would be the stepping stone in longer run. Through their writings, they convinced the people, proved their skills and potential, although at first , both were limited to smaller domain, yet with time both found good ground based on their earlier writings and affiliation to the field of academic science and research. Hence it was
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